Kis981 Privacy Policy — Data Protection for Malaysian Players

Kis981 ("we", "the platform") is committed to protecting the privacy of every player who uses our services. This Privacy Policy explains our data collection and handling practices, and applies to all users of the kis981 platform in Malaysia — including website visitors, registered players, and anyone who interacts with our services through any channel.

This document is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection standards. By using the kis981 platform, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to request deletion of your data.

This Privacy Policy should be read together with the Terms & Conditions and Responsible Gaming Policy kis981.

Kis981 collects various types of information depending on how you interact with our platform. Below are full details of the data categories we collect:

Some information is collected directly from you during registration, deposits, or interactions with customer support. Other information, such as technical data, is collected automatically as you browse the kis981 platform.

Kis981 uses collected personal information solely for the following purposes:

• Account Management: Creating and maintaining player accounts, verifying identity, and processing account requests.
• Transaction Processing: Processing deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX, as well as managing withdrawal of winnings in MYR.
• Customer Support: Answering inquiries, resolving complaints, and providing technical assistance to players.
• Platform Security: Detecting and preventing fraud, money laundering, unauthorised access, and other suspicious activities.
• Legal Compliance: Fulfilling legal obligations under Malaysia's PDPA and relevant reporting requirements.
• Responsible Gaming: Monitoring gameplay patterns to identify players who may need support and providing appropriate responsible gaming tools.
• Service Improvement: Analysing aggregated usage data (without identifying individuals) to improve the platform experience.
• Marketing Communications: Sending offers, promotions, and the latest updates — only to players who have given explicit consent.

Kis981 does not sell or rent players' personal information to any third party. However, we may share necessary information with the following categories of third parties under limited and controlled circumstances:

• Payment Gateway Providers: Transaction information required to process deposits and withdrawals is shared with authorised payment providers such as FPX, Touch 'n Go, and GrabPay. Such sharing is kept to a minimum and limited strictly to data necessary to complete the transaction.
• Game Software Providers: Technical game data may be shared with third-party game software providers that power game content on the kis981 platform. These providers are bound by strict confidentiality agreements.
• Legal Authorities: kis981 will disclose personal information to Malaysian authorities (such as the police, the Malaysian Anti-Corruption Commission, or the courts) when required to do so by law or a valid court order.
• Auditors & Professional Consultants: Lawyers, accountants, and auditors bound by professional confidentiality obligations may access certain data in the course of performing their duties for kis981.

In all instances of data sharing, kis981 ensures that the receiving party adheres to data protection standards equivalent to or stricter than those we apply ourselves.

Kis981 implements comprehensive technical and organisational security measures to protect players' personal information from unauthorised access, loss, alteration, or unintended disclosure:

• SSL/TLS Encryption: All communications between your web browser and kis981's servers are encrypted using 256-bit SSL/TLS protocols.
• Stored Data Encryption: Sensitive information such as passwords is stored in an irreversible hashed format, while other personal data is encrypted at rest.
• Internal Access Controls: Only authorised personnel with a legitimate business need may access player data, and all access is logged for audit purposes.
• 24/7 Monitoring: Our security systems continuously monitor platform activity to detect any threats or intrusion attempts in real time.
• Regular Security Testing: kis981 conducts regular penetration testing and security audits to identify and address system vulnerabilities.

In the event of a data breach that may affect your personal information, kis981 is committed to notifying affected players within the timeframe prescribed by Malaysian PDPA law, and will take immediate action to mitigate the impact of the breach.

Kis981 uses cookies and similar tracking technologies to enhance the user experience on our platform. Below are the types of cookies we use:

• Essential Cookies (Required): Required for core platform functions such as login, game sessions, and security. These cookies cannot be disabled without affecting platform functionality.
• Preference Cookies: Storing your preferences such as language, time zone, and display settings to personalise your experience on kis981.
• Analytics Cookies: Helping us understand how players use the platform by collecting statistical data without identifying any individual personally.
• Security Cookies: Used to detect suspicious activity, prevent fraud, and protect player accounts from unauthorised access.

You can manage cookie settings through your web browser preferences. However, disabling certain cookies may affect the functionality of the kis981 platform. For more information on managing cookies, please refer to your web browser's help documentation.

Kis981 retains players' personal information only for as long as necessary to fulfil the purposes set out in this Privacy Policy, or as required under Malaysian law. Our data retention guidelines are as follows:

• Active Account Data: Retained for the duration your account remains active and for a reasonable period following account closure.
• Financial Transaction Records: Retained for a minimum of 7 years as required under Malaysian financial and tax laws.
• Communication & Support Logs: Retained for 3 years for reference and dispute resolution purposes.
• Identity Verification Data (KYC): Retained for 5 years after the account closure date, in compliance with anti-money laundering legal requirements.
• Anonymised Analytics Data: May be retained indefinitely, as this data contains no personally identifiable information.

Once the retention period expires or a player requests data deletion (subject to legal obligations), kis981 will securely delete or anonymise the relevant data using appropriate industry-standard methods.

As a kis981 player and a Malaysian citizen protected under PDPA 2010, you have the following rights regarding the personal information we hold about you:

To exercise any of the above rights, please contact us by email at privacy@kis981.com by clearly stating your request. We may need to verify your identity before processing any request in order to protect the security of your account.

Kis981 is a gaming platform intended solely for adults aged 18 and above. We do not knowingly collect, process, or store personal information from individuals under the age of 18.

Should we discover that personal information of an underage individual has been inadvertently collected, we will take immediate steps to delete that information and close the account in question. Parents or guardians who become aware that their child has registered an account on kis981 are encouraged to contact us promptly at support@kis981.com.

Kis981 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. When any material amendments are made, we will:

• Updating the "Last Updated" date at the top of this page.
• Sending email notifications to all registered players regarding important changes.
• Displaying on-platform pop-up notices upon login following major amendments.

Continued use of the kis981 platform after any amendments take effect will be treated as acceptance of the updated Privacy Policy. We encourage players to revisit this page periodically to stay informed about how we protect your personal information.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our Data Protection Officer through the following channels:

• Privacy Email: privacy@kis981.com — for all personal data enquiries and requests.
• Support Email: support@kis981.com — for general support and account inquiries.
• Live Chat: Available 24/7 directly on the kis981 platform for general enquiries.

We are committed to responding to all privacy-related enquiries within 14 working days. For formal complaints that cannot be resolved internally, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia under the Ministry of Communications and Digital.